Advantage Benefit Solutions (“Advantage”), a division of Patriot Growth Insurance Services, LLC (“Patriot
Growth”) writes to inform you of a recent incident that may impact the privacy of some of your information.
Advantage received the information in connection with insurance consulting and brokerage services on behalf of
the following organizations: Aries Worldwide Logistics, City of Katy, IS Engineers, Network Cabling Services,
Inc., and Tubes, Inc. The confidentiality, privacy, and security of information in Advantage’s care is one of its
highest priorities and Advantage takes this incident very seriously. To date, Advantage is not aware of any actual
or attempted misuse of the impacted information.
What Happened? Advantage recently discovered suspicious activity related to an employee email account. We
immediately took steps to secure the email account and launched an investigation which included working with a
third-party forensic investigator to determine the nature and scope of the activity. Advantage’s investigation
determined that there was unauthorized access to the affected email account from April 21, 2022 to April 22,
2022. Although we have no evidence to indicate that any information related to you was actually opened or
viewed, we are providing you this notice out of an abundance of caution. Advantage then began a diligent and
comprehensive review process to identify sensitive information that may have been contained within the impacted
email account, and to identify the individuals whose information may have been impacted. Advantage then
worked to identify contact information for the impacted individuals. This review was recently completed, and
Advantage determined that the emails and attachments within the account contained certain personal information.
What Information Was Involved? The review determined that one or more of the following data elements may
have been impacted: name, address, date of birth, Social Security number, medical information, and health
insurance information. To date, we have no evidence that your information was subject to actual or
attempted misuse as a result of this incident.
What We Are Doing. The confidentiality, privacy, and security of information within our care is among
Advantage’s highest priorities. Upon learning of the incident, we took immediate steps to secure our email
environment and investigate the activity. We commenced an investigation that included working with third-party
forensic specialists to understand the nature and scope of the incident. As part of our ongoing commitment to the
privacy of information in our care, we are reviewing our policies, procedures, and processes related to the storage
and access of sensitive information to reduce the likelihood of a similar future incident. Advantage is also
providing affected individuals with credit monitoring and will be notifying state regulators, as required.
For More Information. Potentially affected individuals may have questions regarding this incident that are not
addressed in this letter. If you have additional questions and believe you may be impacted by this incident, please
call the dedicated assistance line at (877) 736-4493, toll-free Monday through Friday from 8 am – 10 pm Central,
or Saturday and Sunday from 10 am – 7 pm Central, excluding major U.S. holidays. You may also write to
Advantage at 1800 West Loop South, Suite 2115, Houston, TX 77027.
What You Can Do. While Advantage is not aware of any actual or attempted misuse of information as a result of
this incident, Advantage nonetheless encourages potentially affected individuals to remain vigilant against
incidents of identity theft and fraud by reviewing your account statements and to monitor your credit reports for
suspicious activity. Under U.S. law, a consumer is entitled to one free credit report annually from each of the
three major credit reporting bureaus, Equifax, Experian, and TransUnion. To order a free credit report, visit
www.annualcreditreport.com or call, toll-free, 1-877-322-8228. Individuals may also directly contact the three
major credit reporting bureaus listed below to request a free copy of their credit report.
Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost. An initial fraud
alert is a one-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a
consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new
credit. If an individual is a victim of identity theft, they are entitled to an extended fraud alert, which is a fraud
alert lasting seven years. Should an individual wish to place a fraud alert, please contact any one of the three
major credit reporting bureaus listed below.
As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will
prohibit a credit bureau from releasing information in the credit report without the consumer’s express
authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in a
consumer’s name without their consent. However, individuals should be aware that using a credit freeze to take
control over who gets access to the personal and financial information in a credit report may delay, interfere with,
or prohibit the timely approval of any subsequent request or application they make regarding a new loan, credit,
mortgage, or any other account involving the extension of credit. Pursuant to federal law, individuals cannot be
charged to place or lift a credit freeze on their credit report. To request a credit freeze, individuals will need to
provide the following information:
1. Full name (including middle initial as well as Jr., Sr., II, III, etc.);
2. Social Security number;
3. Date of birth;
4. Addresses for the prior two to five years;
5. Proof of current address, such as a current utility bill or telephone bill;
6. A legible photocopy of a government-issued identification card (state driver’s license or ID card, etc.);
7. A copy of either the police report, investigative report, or complaint to a law enforcement agency
concerning identity theft if they are a victim of identity theft.
Should individuals wish to place a credit freeze, please contact the three major credit reporting bureaus listed & linked
Atlanta, GA 30348-5069
Atlanta, GA 30348-5788
Individuals may further educate themselves regarding identity theft, fraud alerts, credit freezes, and the steps they
can take to protect their personal information by contacting the consumer reporting bureaus, the Federal Trade
Commission, or their state Attorney General. The Federal Trade Commission may be reached at: 600
Pennsylvania Avenue NW, Washington, DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338);
and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their
information has been misused to file a complaint with them. Individuals can obtain further information on how to
file such a complaint by way of the contact information listed above. Individuals have the right to file a police
report if they ever experience identity theft or fraud. Please note that in order to file a report with law
enforcement for identity theft, individuals will likely need to provide some proof that they have been a victim.
Instances of known or suspected identity theft should also be reported to law enforcement and the appropriate
state Attorney General. This notice has not been delayed by law enforcement.